Cisco Contact Center (UCCE/UCCX) integration with Twitter, Skype For Business, MS team, Outlook

@ehtasham.malik can we integrate these channels with Expertflow HybridChat in a Cisco Contact Center environment?

  • Twitter
  • Skype For Business
  • MS team
  • Outlook (email integration)

Yes these channel are not yet integrated, however the integration with these channel is feasible and can be done with-in 4-6 month.