HybridChat callback option
|
|
2
|
344
|
June 2, 2021
|
Routing customer to WhatsApp chat from queue
|
|
1
|
328
|
May 19, 2021
|
Hybrid Chat integration with Siebel CTI Connector
|
|
1
|
372
|
March 17, 2021
|
Message Bubble realignment on the Agent-gadget
|
|
5
|
369
|
February 8, 2021
|
WebRTC Video Call Using Expertflow Platform & Its Integration with Cisco Contact Center & any Recording System
|
|
2
|
454
|
January 18, 2021
|
Hybrid Chat with Social Media Posts: Sentiment Analysis
|
|
1
|
471
|
November 23, 2020
|
Hybrid Chat integration with Social Media
|
|
1
|
295
|
November 21, 2020
|
HybridChat embedded within MS Dynamics CRM
|
|
3
|
322
|
November 11, 2020
|
Integrate Multiple Viber accounts with HybridChat
|
|
0
|
246
|
November 5, 2020
|
Last Agent routing in Hybrid Chat
|
|
0
|
297
|
November 5, 2020
|
Ability to edit sent chat messages (for operator/supervisor) in Hybrid Chat
|
|
0
|
258
|
November 4, 2020
|
Contact Center Business Calendar for Hybrid Chat
|
|
0
|
278
|
November 4, 2020
|